What Our Customers Say
Charlie was a pleasure to work with! He was kind, punctual and keep in touch with us on delivery day to make sure the propane delivery went smoothly! He also gave us great advice on when we would need to refuel. It was a great experience, thank you Charlie!
5 star install and service. I had VEO install a tankless hot water heater and new 320 gallon propane tank in February 2017 and I am so glad I chose VEO! They showed up promptly and began work immediately. They were very organized and did the job clean and perfect. I am going to use VEO again for an install of a propane Generac generator based on the professionalism and customer service I always receive.
Have been using VEO for 13 years and appreciate the outstanding service they have provided through the years...from annual tune-ups and the rare emergency call. Today was the first time I have been home for an oil delivery. Looked out the window and had a friendly smile and wave from Tom Storms as he filled the tank. Great service...and on a Sunday.
We decided to have our entire oil-based heating system removed from the house and replaced with a cleaner, high-efficiency propane-based system. We also wanted to replace our 80 gallon hot water heater and have it extracted from the basement. We spoke with four different contractors, but decided to go with VEO. Actually, we were existing VEO customers for years, but we wanted to do our due diligence with such a big project. Our decision was made easy by the way the owner of the company personally got involved to "win back our business." Not to mention, they are local and their employees are very talented, polite and work very quickly. The best part was that the quote for the entire job was lower than we expected. I would definitely recommend VEO for your heating oil or propane needs. They are up to the job, accessible when you need them, and you won't be disappointed in the quality of their work.
Robbie delivered propane to my house today and he answered all my questions about generator installation with propane usage, very helpful thanks.
It was time for the annual tune-up of our boiler, and the team from VEO came through once again. We appreciated the reminder call a day ahead, then a quick call from the techs as they were headed to the house. And Jimmy and Tommy were polite, professional, and all-around good guys. They took the time to explain what they did and why they did it, which we always appreciate. They are both assets to the company!
So pleased with the level of service that was provided to us today when getting our fuel tank swapped out. Sabrina in the office took the service call and delivered even faster than promised. Paul, Michael and Jimmy were all so polite and worked together seamlessly to have our tank replaced and have us set up to be able to monitor the level of our tank. Thank you to Mike as well for Coordinating all of this. We so happy with the start of this business relationship and look forward to working together in the future.
We have been customers of VEO for several years and have been very pleased. Recently they went above and beyond for our family. This isn’t how we planned it but we needed an old dryer disconnected and new one hooked up just as social distancing became a necessity. When Home Depot failed to take responsibility for errors in our order, VEO was here to ensure that our new appliances were given to us and safely installed. VEO showed genuine customer service, compassion and respect. Thank you Michael Sr and Jr, Paul, Eli, and everyone else who helped us. We pray for your health and safety as essential workers and we appreciate all that you do.